Friday, May 21, 2010

Dental complaint?

My daughter had a dental appointment but the office just called and cancelled it because they found out I had went and got a 2nd opinion from a different dentist. Do they have the right to do this? They said my daughter cannot come back anymore just because we got a second opinion. I called the dental board but they said they only handle complaints related to tooth work. This just doesn't seem right.

Dental complaint?
Hi Valerena,


I'm sorry to hear that


I'm a dentist here in Ireland and I think this is very wrong.


I wouldnt do it, I dont know of any other dentist who'd do it and its completely wrong.


I would complain, its extremely petty and unprofessional.


Any decent professional surely has nothing to hide?


Paul
Reply:Ethically it is just not the right thing to do and I don't think many dentists would do it Unfortunately, you seemed to have found that one. I would be happy to have found that out before I was being treated by him for whatever dental problem I had. If he is unethical in one aspect perhaps he would be in another. \





But first, I would write a letter of complaint to the Dentist, himself. Maybe there might be a chance that it is his office manager making those types of decisions and he is not aware that it is ocurring.Then I'd also write one to the dental board so it is on file. If other complaints come in then there would be a recorded history. But and its a big "BUT" there really is nothing else you can do except be happy that you're going somewhere else.
Reply:Don't do anything!!Why in the world would you even consider returning to a Dr. that is afraid of scrutiny from his peers?? That alone would make me highly suspicious of the motivations behind the actions...the question you should be asking IS "What are they afraid of..?" RUN, don't walk away from any Dr. that is afraid or threatened by ANY second opinion....In the long run you may be saving yourself a lot of heartache...


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